Sunday, June 30, 2013

Why IVF doctors and IVF patients need to talk !


Part of a physician’s education is learning therapeutic communication techniques for conversing with their patients and staff, but there is always a “human component” involved in communication.  A physician is responsible for the well being of many patients and sometimes that can wear on his patience, but patients also have the responsibility of being able to communicate in an effective manner. 

The key to effective communication on both sides of the proverbial fence is respect.  Consider how you would like for someone to talk to you.  Be patient and understanding if there seems to be a breakdown in communication efforts.  Be the first to apologize even if you feel it wasn’t your fault.  Most heated conversations start with a misunderstanding.  If you are unclear about something, ask questions until you understand and try not to take your frustration out on your physician. 

Realize that you may only have one physician but he may have hundreds of patients he needs to respond to.  Allow an appropriate amount of time for him to get back to you without getting upset.  Be pleasant when you respond and think before you speak.  If you can’t think of anything nice to say, it’s usually best not to say anything at all.  Learning basic tools of communication will reduce complaints in the patient/physician relationship.  Don’t cheat yourself out of an effective medical alliance, but try to be cooperative.   

For further reading take a look at this page in Dr. Malpani’s blog, http://blog.drmalpani.com/2005/02/improving-doctor-patient-communcation.html

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